Due to the personalised nature of my items, I am not able to accept returns unless the item is faulty or I have made a mistake in the spelling on the stamping. Please check VERY carefully the text that you ask me to stamp as I will stamp it exactly as given and once the metal is stamped it can not be changed. If I make a mistake then I will remake the piece at no cost to you.
On non personalised items, returns will be accepted within 14 days of receipt. Customers will be responsible for return postage costs, and a tracked/signed method of postage is recomended. Only the original item cost will be refunded.
If an item is faulty when you receive it, please let me know as soon as possible, or no more than 14 days after delivery so that I can rectify the problem.